Claude for HR / People Ops
Last verified: 13 February 2026 | Applies to: All plans (plugins require Pro or above)
In 30 seconds
Section titled “In 30 seconds”HR and People Ops teams juggle policy writing, recruitment coordination, employee communications, and compliance work — often simultaneously. Claude handles the drafting and preparation layer: job descriptions, interview question sets, policy documents, and performance review talking points. You stay focused on the human side — the conversations, the decisions, and the relationships.
Recommended setup
Section titled “Recommended setup”| Component | What to set up | Why |
|---|---|---|
| Plan | Pro (solo) or Team (HR team) | Full platform access |
| Productivity plugin | Seed with company structure, policies, values, and team context | Claude remembers your org between sessions |
| Customer Support plugin | Repurpose for internal employee queries and HR requests | Handles repetitive employee questions at scale |
| Connectors | Slack (employee comms), Google Drive or Notion (policy docs) | Pull from existing policies and communicate in context |
| Skills | Document creation (Word, PDF) | For policy documents, offer letters, and checklists |
Essential plugins
Section titled “Essential plugins”- Productivity — persistent memory of your org structure, policies, benefits, and internal terminology. Your foundation.
- Customer Support — repurposed for internal employee queries. Useful for drafting responses to common HR questions (leave policies, benefits, onboarding steps).
- Sales — repurposed for candidate outreach. The research and personalised messaging capabilities work just as well for recruitment as for sales.
Typical workflows
Section titled “Typical workflows”Hiring and recruitment: See Hiring & Recruitment for the full workflow.
Write a job description for a senior product designer. We're a 50-person B2B SaaS company. The role reports to the Head of Design and works cross-functionally with product and engineering. Emphasise portfolio quality and collaboration skills over years of experience.Interview preparation:
Write interview questions for a senior product designer — focus on portfolio review and cross-functional collaboration. Include a mix of behavioural and scenario-based questions. For each question, note what a strong answer looks like.Policy drafting:
Draft a parental leave policy that meets Australian minimum standards. We want to offer 14 weeks paid leave for primary carers and 4 weeks for secondary carers. Include eligibility criteria, how to apply, and return-to-work provisions.Performance review prep:
This employee has been underperforming against their Q4 goals. Draft talking points for a constructive feedback conversation. Tone: direct but supportive. Focus on specific behaviours, not character. Include questions to understand their perspective.Onboarding:
Create an onboarding checklist for remote employees starting in the engineering team. Cover: pre-start setup (hardware, accounts, access), first day, first week, first month. Include who's responsible for each step.Time saved
Section titled “Time saved”| Task | Before Claude | With Claude |
|---|---|---|
| Job descriptions | 45 minutes | 10 minutes |
| Interview question sets | 30 minutes | 5 minutes |
| Policy drafts | 2 hours | 20 minutes |
| Performance review prep | 1 hour | 15 minutes |
Related
Section titled “Related”- Hiring & Recruitment — end-to-end recruitment workflow
- Document Creation — generating policy documents and checklists
- Productivity Plugin — memory and context for your org
- Customer Support Plugin — repurposed for internal employee queries
- Operations guide — related content for process documentation and team coordination
- EA / Chief of Staff guide — related content for executive communications and people coordination
- Choosing a Plan — which plan fits your needs
- Security & Privacy — how Claude handles your data
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