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Sales Call Prep

Last verified: 13 February 2026 | Applies to: Pro, Max, Team, Enterprise

Walking into a sales call unprepared wastes everyone’s time. The Sales plugin produces structured briefings — prospect background, pain points, talking points, and objection responses — in minutes instead of the hour of research you’d normally need. This workflow covers call prep for cold meetings, follow-ups, and renewals.

/call-prep — I have a call with the VP of Operations at Acme Corp tomorrow. They're a mid-market manufacturing company, about 200 employees. We're selling our workflow automation platform. They currently use [competitor] for process management.

Claude produces a structured brief:

  • Company overview — what they do, size, recent news, key stakeholders
  • Likely pain points — based on their industry, size, and current tools
  • Talking points — tailored to their situation, tied to your product’s strengths
  • Potential objections — with suggested responses
  • Questions to ask — to qualify the opportunity and uncover needs
  • Competitive context — how you compare to their current solution
I had a first call with [prospect] last week. Here are my notes [paste]. We're meeting again Thursday to discuss pricing. Prep me — what should I lead with, what objections should I expect, and what's my best close strategy?
Acme Corp's contract is up for renewal next month. Pull their account history from our CRM [if connected] and prep me. What value have they seen? What issues have come up? What's my risk of churn?

You don’t always need Cowork. For quick prep in Chat:

I'm meeting the CEO of [company] in 30 minutes. They're in [industry], about [size]. Give me 5 things I should know and 3 good questions to ask.

Close the loop with post-call notes:

Here are my notes from the Acme call [paste]. Draft a follow-up email: summarise what we discussed, confirm the next steps, and include a link to the case study I mentioned. Keep it under 150 words.
Update my pipeline: Acme Corp moved to proposal stage. Expected close date: end of March. Deal size: $50,000 annually.

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